FAQ
Plain answers about how Japan Motor Source works.
- Do I need an account to browse auctions?
- No. Anyone can browse auctions, view vehicle details and run the calculator. An account is required to save vehicles.
- Are calculator results a final quote?
- No. Estimates are indicative only. Final costs depend on auction outcome, freight, exchange rates, duties, compliance and other third-party charges.
- How fresh is the auction data?
- Listings show a freshness timestamp so you can see when data was last updated. During short outages we may show cached listings with an honest banner.
- Can you confirm if a vehicle is eligible to import?
- Eligibility is confirmed per vehicle. Our vehicles-we-source page explains the concepts in plain language — ask us about a specific model for guidance.
- What happens after I enquire?
- Your enquiry creates a lead for the sourcing team. You'll receive an acknowledgement and a team member will follow up using your preferred contact method.
- Do you hold stock for sale?
- No. Japan Motor Source is not a dealership listing cars for sale from our own stock. We help you source from Japanese auctions.
